Customization Policy

Engraving. Our 20oz tumblers can by customized by engraving a name at the bottom.

Customization Policy. Ambersaria checks every customized product before it is created. Ambersaria has the option to reject any order that we deem inappropriate for production. This includes texts and/or designs that… 

  • Contains offensive, vulgar or disrespectful content, in addition to hate speech or symbols, 
  • Contains explicit sexual content,
  • Encourages violence, hate, or harmful stereotypes against other individuals or groups,
  • Assaults, harasses, or discriminates any religion, ethnicity, race, gender identity, disability, national origin, or sexual orientation,
  • Provokes public outrage or influences violence,
  • Illustrates or promotes irresponsible use of alcohol or other substances, or 
  • Insults or defames an individual or group. 

    Since this checking process requires human judgment, error could be made at any time without any intention. Ambersaria may inadvertently accept an order and mark the product with a name or symbol that we are not familiar with when the order was placed. If this occurs, please be aware that it is an honest mistake and cannot be set up against Ambersaria’s endorsement of a particular affiliation or association unless we explicitly make a statement of endorsement. 

    By purchasing a custom product through the Site, you represent and warrant that your requested design does not violate anyone’s rights, including copyrights, trademarks, trade secrets, privacy or other rights. Ambersaria will terminate the account of any customer who infringes or may infringe the copyright, trademark, or other intellectual property rights of others. 

    A customization fee applies towards all customized products. Please review all of your customized items prior to submitting your order. Customized products cannot be cancelled or returned once the order has been submitted. Ambersaria is not responsible for any errors or mistakes submitted and approved.